: Under the specific model, click on IOMs (Installation, Operation & Maintenance).
: Visit the individual Product Page for your unit to find specific literature download links. 💻 Downloading Control Software (Prism 2) If you are looking for software controllers and hex files: Download AAON TNK zip
: Click on the Prism 2 Software Install File to download the PrismII.zip folder. : Under the specific model, click on IOMs
You can find and download manual packages directly from the official AAON Resources page: : Under the specific model
: After downloading, right-click the zip file, select Properties , click Unblock , then OK before extracting.
: Go to the top toolbar on the AAON website.
: Reps can submit assistance requests via My AAON.
