Customers searched listings, which included CARFAX reports, and placed a $500–$699 refundable deposit to hold a car for 24–72 hours.
All cars were supposed to pass inspection, but some users reported issues with vehicle condition upon arrival. vroom car buying
Here is the previous, historically documented guide to buying a car from Vroom for context: Customers searched listings
Delivery times were often longer than estimated, and customer service could be hard to reach. Since Vroom is closed, Car Shopping From Home: Carvana vs Vroom vs CarMax which included CARFAX reports