Nlp At Work: The Difference That Makes The Diff... May 2026

The phrase "" is the central philosophy of Sue Knight’s bestseller, NLP at Work . Originally coined by anthropologist Gregory Bateson, the concept suggests that excellence is not about working harder, but about identifying the specific, often subtle, mental shifts or behaviors that lead to exceptional results. Core Philosophy: The Essence of Excellence

In a business context, this "difference" is found by —studying how the best performers in a field structure their thoughts, language, and actions to achieve what others cannot. Neuro : How we filter the world through our five senses. Linguistic : How we interpret experiences through language. NLP At Work: The Difference that Makes the Diff...

: The internal "scripts" or habits we develop to make sense of our world. Detailed Case Study: Transforming Workplace Conflict The phrase "" is the central philosophy of