"No-fee" stickers (for seniors or those with disabilities) and certain antique vehicle discounts cannot be processed through EzBuy and must be handled in person or via mail.
Residents have expressed frustration regarding recent site updates and technical glitches: chicityclerk ezbuy index
“New and “improved” site is not working. Unable to purchase passes. Account log in was so much easier, quicker and better.” Facebook · Chicago City Clerk · 1 year ago City Sticker Amnesty Month 2026 | Office of the City Clerk "No-fee" stickers (for seniors or those with disabilities)
New residents or those with new vehicles often cannot use EzBuy immediately; they must first submit documentation (ID, registration, proof of address) via a separate e-form to "create a record". Performance Insights Account log in was so much easier, quicker and better
Users can add Residential Zone Parking to their stickers for an additional fee (approximately $35/year) or purchase daily guest permits.
Periodically, the Clerk’s office runs "Amnesty" months (such as April 2026) where late fees and back charges are waived for purchases made via EzBuy, provided records are created by a specific deadline. Detailed User Experience Review
If your vehicle information is already in the system and unchanged, the renewal process is generally straightforward. Cons: